SERVICE CANCELLATION / MODIFICATION POLICY

 

1. Service Cancellation:

  • Customers must notify us of service cancellation 24 hours in advance by calling: (028)35540015
  • Cancellation 24 hours in advance: Free of charge.
  • Cancellation within 24 hours: Cancellation fee is 50% of the service value.

2. Service Modification:

  • Customers must notify us of service modification 24 hours in advance by calling: (028)35540015
  • Only modifications to services of equivalent or higher value are permitted.

3. Contact:

  • Hotline: (028)35540015
  • Email: cskh@nhonviet.vn

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